How many times it has happened to you that you wanted to launch a new bundle of services for your subscribers but were stopped due to a lacking telecom billing software solution? If it has happened even once, then it’s time to change your telecom billing software services provider for good.
The biggest reason for making this change, sooner rather than later, comes from the fact that telecom industry is evolving at a rapid rate. The previous sentence may come across to you as a cliché; however, it is the truth…and the only truth that matters if you are a telecom operator.
Why You Need to Change Your Traditional Billing System?
Although bigger telecom operators like Ericsson and Nokia have their own telecom billing software services, (most) smaller players and MVNOs (Mobile Virtual Network Operators) do not have such luxury. These operators require the help of telecom billing companies to come up with solutions that address their present and future requirements. It has been seen that many telcos are still using traditional systems that neither have convergence nor work in real-time. This puts them at a clear disadvantage with respect to their competitors when it comes to launching new services or rating prepaid services in real-time.
Though traditional IN systems do have real-time functionality, they are useless when it comes to altering a bundled service on the fly or offering innovative schemes like cross-product discounts. Moreover, traditional billing systems are not as efficient in using resources. Hence, it is essential for operators to switch to a more modern and agile telecom billing solution to address the requirements of modern-day subscribers. In case, you don’t have the necessary tools or workforce to devise your own software solutions, it is best to take help from accomplished telecom billing companies.
How Telecom Billing Software Services Can Help Your Business?
An innovative telecom billing software services provider can come up with state-of-the-art billing solutions that are tailor-made to meet your unique requirements. Some of the advantages of partnering with adept telecom billing software services are:
- Convergence in billing – With a tailor-made telecom billing software solution that is convergent, you can create a common bill for all your major services like mobile data, mobile calls, fixed-line, broadband, IPTV provider along with OTT (Over the Top) services. Convergence in billing is not only convenient for your customers; it is also a godsend for your customer support team that can access all customers’ detail from a single repository.
- Real-time charging – An OCS (Online Charging System) rests at the heart of a new-age telecom billing system. The OCS can be used for both event based and session based charging. It allows the telcos control credit and at the same time lets users control their costs through flexible packaging, bonuses and discounts.
The above mentioned benefits are just the tip of the iceberg when it comes to the amazing advantages that a modern-day billing system can offer.
The time for thinking is over and it is time to forge a partnership with a telecom billing software services provider that understands your business and delivers on every front when it comes to telecom billing.